Research protocols
Measure the workflow without hiding uncertainty.
Proposed methods for inspecting ecommerce evidence, timing, consistency, and source lineage. These are protocols - not completed studies or performance claims.
Methods library
Reproducible questions, explicit limits.
Every protocol names its observation unit, evidence requirements, missing-data treatment, review plan, privacy boundaries, and interpretive limits.
Inventory integrityProtocol: Inventory Reservation Lag Across Commerce Systems
A reproducible protocol for measuring elapsed time between an accepted order and a visible inventory reservation without concealing missing events.
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Customer evidenceProtocol: Refund Event and Customer Message Concordance
A source-led method for testing whether customer-facing refund status agrees with payment events and timing.
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Returns measurementProtocol: Reviewer Agreement on Return Reasons
A method for testing whether two reviewers apply a versioned return-reason codebook consistently while preserving customer language.
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Catalog integrityProtocol: Catalog Attribute Source Lineage
A reproducible review of whether published product attributes can be traced to approved source records and transformations.
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